Privacy Policy
Effective date: July 11, 2025
Thank you for visiting Silk Road Mongolia (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://mediumseagreen-deer-684206.hostingersite.com (the “Site”) and any related services, including the purchase of our products or interaction with affiliate links.
1. Information We Collect
| Category | Examples | How We Collect |
|---|---|---|
| Information you provide | • Name, email address, phone number • Billing & shipping addresses • Order details • Any messages you send us | Forms, checkout page, direct emails |
| Payment data | Card or e-wallet details (handled by secure third-party processors such as PayPal or Stripe) | Entered at checkout; stored only by the processor, not on our servers |
| Automatically collected data | • IP address, browser type, device ID • Pages viewed, referring URL, time/date stamps | Cookies, server logs, analytics tools (e.g., Google Analytics) |
| Cookies & similar technologies | Session cookies, persistent cookies, pixels | When you browse or click affiliate links |
Note: We do not intentionally collect sensitive personal data (e.g., health or biometric data).
2. How We Use Your Information
- Process and fulfill orders (shipping, confirmations, refunds).
- Respond to inquiries and provide customer support.
- Operate, maintain, and improve the Site and our products.
- Send marketing communications when you have opted in (you may unsubscribe at any time).
- Detect, prevent, and address fraud or security issues.
- Comply with legal obligations under Mongolian law and, where applicable, international regulations (e.g., GDPR).
3. Legal Bases for Processing (EU/EEA Visitors)
If you are in the EEA/UK, we rely on:
- Contract necessity – to fulfill a purchase or service request.
- Legitimate interests – to improve our Site and protect against fraud.
- Consent – for optional marketing emails and non-essential cookies.
- Legal obligation – to keep records for tax or regulatory purposes.
4. Sharing & Disclosure
We do not sell your personal data. We share it only:
| Recipient | Purpose | Safeguards |
|---|---|---|
| Payment processors (e.g., PayPal, Stripe) | Securely handle payments | PCI-DSS compliance |
| Shipping partners | Deliver your orders | Access limited to shipping info |
| Analytics & marketing vendors (e.g., Google Analytics) | Site performance, ad attribution | IP anonymization where possible |
| Affiliate networks | Track commissions on outbound links | Cookies/pixels set by the network |
| Legal authorities | Where required by law or court order | Disclosed only upon valid request |
| Business transferees | Merger, acquisition, or asset sale | Data subject to this Policy |
5. Cookies & Tracking Technologies
We use cookies to:
- Keep you logged in and remember cart contents.
- Analyze Site traffic and performance.
- Track affiliate link clicks.
Managing cookies: Most browsers let you block or delete cookies. Doing so may impact Site functionality.
6. Data Retention
We keep personal data only as long as necessary:
- Order records: 7 years (tax & accounting rules).
- Marketing lists: until you unsubscribe or request deletion.
- Analytics logs: 26 months (Google Analytics default) or shorter if feasible.
7. Data Security
We employ administrative, technical, and physical safeguards, including:
- SSL/TLS encryption for all data in transit.
- Restricted access to back-end systems.
- Regular security updates and malware scanning.
However, no method of transmission over the Internet is 100 % secure. Use the Site at your own risk.
8. Children’s Privacy
Our Site is not directed to children under 13. We do not knowingly collect data from minors. If you believe a child has provided us personal information, contact us to delete it.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your data (“right to be forgotten”).
- Restrict or object to certain processing.
- Data portability (receive a copy in a structured format).
- Withdraw consent at any time (for marketing emails or cookies).
To exercise any right: email us at mongoliasilkroad@gmail.com with proof of identity. We will respond within 30 days.
10. International Transfers
We are based in Mongolia but may store or process your data on servers located in other countries. When we transfer data internationally, we use legally recognized safeguards (e.g., contractual clauses).
11. Third-Party Links & Affiliate Programs
Clicking an external or affiliate link may allow that third party to collect data about you via cookies or tracking pixels. We are not responsible for the privacy practices of external sites. Review their policies before providing any information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date. Material changes will be highlighted or communicated via email (if we have your address).
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Silk Road Mongolia
Email: mongoliasilkroad@gmail.com
Address: Avzaga Tower #801, Ulaanbaatar, Mongolia
By using https://mediumseagreen-deer-684206.hostingersite.com, you acknowledge that you have read and understood this Privacy Policy.